Cireya is an AI-powered health support platform that helps users understand their medical documents such as test results, doctor notes, and medical scans in simple language.
Cireya uses OCR to extract text from uploaded medical documents, and AI to generate summaries and health insights in clear, understandable language.
No, Cireya provides clear explanations and health insights for better understanding but is not a substitute for professional medical advice. Always consult with a healthcare provider for medical concerns.
Account & Login
Visit the Sign Up page, enter your email and password, and follow the verification process to activate your account.
You can resend the verification email by clicking on 'Resend Verification Email' from the login page.
If you forgot your password, click on the 'Forgot Password?' link on the login page and enter your registered email to receive a reset link.
Yes, you can change your password from the 'Reset Password' page after verifying the reset link sent to your email.
Uploading & Managing Documents
You can upload medical documents such as doctor notes, test results, and medical scans in PDF or image formats.
Click the 'Upload Your First Report' button on your dashboard. Follow the prompts to select and upload your file.
Yes, each document can be renamed or deleted using the options provided in the Report List.
Yes, you can search for your uploaded reports by name using the Search Bar at the top of the page.
Dashboard & User Profile
Your dashboard shows a list of all uploaded documents, their summaries, and interactive options like editing, renaming, and deleting. It also shows your Credit Balance for AI processing.
Navigate to 'User Dashboard' to update your profile information. This data is securely stored in Firebase.
Credits are used for processing documents. You can see your available credits in the Header Bar and top up as needed from the Payment Page.
Privacy & Security
All medical documents are encrypted during upload (SSL/TLS) and stored using AES-256 encryption. Access is restricted to authorized personnel only, and your data is never shared without consent.
Yes, you can request the deletion of your data at any time by contacting Cireya support. Data-related requests are handled within 30 days.
Yes, Cireya complies with HIPAA, GDPR, and other data privacy regulations to ensure the highest level of data protection.
Payment & Credits
Credits can be purchased directly from the Payment Page. Your credit balance is displayed in the header for easy tracking.
Payments are handled through PayPal integration, and you can pay using major credit cards or a PayPal account.
Support & Contact
You can reach out to Cireya through the Contact Us page by filling out the form. All messages are handled within 1-2 business days.
Yes, you can use the Contact Us form to report any issues or suggest new features for the platform.